Provider Usage Limits

Each upstream provider gives AnySolver a fixed slice of capacity. When that slice is saturated (by your traffic or by aggregate platform traffic) you see one of the errors below. Your balance is never charged for these errors; refunds are automatic.

Error codes

PROVIDER_GLOBAL_LIMIT_REACHED

The provider's allocated capacity is currently saturated.

What to do:

• Switch to a different provider via your routing strategy or provider override.
• If you have already switched and still see it, wait a minute and retry. Capacity is usually freed quickly.
• For sustained traffic at this scale, contact support so capacity can be expanded.

PROVIDER_RATE_LIMITED

You sent requests faster than the provider's rate budget allows.

What to do:

• Wait 1 to 3 seconds and retry with a small jittered backoff.
• If it persists for several minutes, contact support.

Refunds

Both PROVIDER_GLOBAL_LIMIT_REACHED and PROVIDER_RATE_LIMITED errors trigger automatic refunds. You are never charged for requests that fail due to provider limits.

Status page

Check live platform and provider health at status.anysolver.com before opening a ticket. Most short-lived saturation events resolve on their own within a minute or two.

Planning for high volume

Contact support

• Email: [email protected]
• Telegram: t.me/anysolver

We respond within a few hours and can work with our provider partners to address capacity needs.